Cleo Coates Oct 7, 2022 11:47:53 AM 6 min read

Deel Vs. Emerald: Which One Is The Better Payroll & EOR Solution

In today's dynamic business landscape, international work and remote collaboration have become the norm. Whether you're scaling your startup or managing a diverse global workforce, your choice of a payroll and Employer of Record (EOR) partner plays a crucial role in your success.

But how do you decide between a platform-based solution and a human-centric one? To make this choice easier for you, let's explore the core distinctions between Emerald and Deel.

Overview: Deel Vs. Emerald

Deel emerged as a web-based SaaS Employer of Record from Y-Combinator in 2018, primarily designed to streamline onboarding, payroll, and EOR services. On the other hand, Emerald Technology stands as a seasoned international EOR, payroll, and talent acquisition partner, dedicated to guiding tech startups through their growth journey. Founded in 2000, Emerald's presence spans all major regions, with over two decades of industry experience.

In practical terms, both Deel and Emerald function as EORs, handling everything from onboarding to wages, tax compliance, VISAs, and benefits. However, here's where the distinction becomes evident. Emerald doesn't just stop at EOR services; it is a fully-fledged talent acquisition partner, with more than two decades of experience in sourcing top talent. Deel, on the other hand, partnered with in 2022 to establish a talent marketplace, but it doesn't offer a comprehensive talent acquisition solution.

Features: Deel Vs. Emerald

Emerald and Deel both offer unique features, but the scope of these features sets them apart.

Deel Features:

  • Easy payroll with a single click for bulk money transfers
  • Benefits management, including pensions, taxation, and legally mandated benefits tracking
  • Multi-country compliance documents
  • Annual leave management, including monitoring and tracking


Emerald Features:  

  • Global infrastructure of HR and legal experts ensuring compliance in every country
  • Free access to Cloud Platform, offering visibility into all employee data
  • Emerald are technology experts- with 20+ years within the tech market covering verticals from cyber security, fintech, business applications and more.
  • Benefits management, pensions, taxation and lawfully mandated benefits tracking
  • Multi-country compliance documents
  • Advanced talent acquisition network for reduced recruitment cycles
  • Advanced background checks for new employees


Pricing: Deel Vs. Emerald

When it comes to pricing, Emerald offers a transparent model that starts from £499 per month for EOR services with no hidden or additional costs. Deel, on the other hand, charges $42 per month per contractor for regular contractors and $599 per employee for full-time employees acting as an EOR. It's important to note that Deel incurs additional charges during the process, such as extra fees per payment.


Integrations: Deel Vs. Emerald

For businesses requiring integrations with accounting software or HCM, both offer valuable options.. Since launching their Cloud Platform, Emerald Technology offers integrations with BambooHR and Expensify, with others in the pipeline. Deel has integrations with ERPs like NetSuite, HRIS like BambooHR, and accounting tools like QuickBooks.


Customer Service: Deel Vs. Emerald

While both Deel and Emerald offer customer service functionality, including email and messaging, Emerald takes the lead. Emerald provides phone support with dedicated customer support and onboarding specialists, offering a more robust support system. With over two decades of experience in global payroll and EOR, Emerald delivers solutions promptly, ensuring a smooth experience for its clients.

They both offer:

  • Efficient EOR solutions
  • Payments in every currency
  • Monthly rolling contracts
  • Localised contractual agreements to meet compliance regulation
  • W8, W9,1099
  • Invoice creation, tax records

Pros Vs Cons:

Now let’s look at the basic pros and cons of each solution.

Deel Pros:

  • Easy to get started and free until you hire someone
  • Offer numerous integrations and automation options

Deel Cons:

  • Additional services come with upcharges
  • Delays in rectifying failed payouts
  • Limited customer support with concerns about being ghosted
  • Security concerns related to integrations and APIs
  • The talent acquisition portal is relatively new and unproven


Emerald Pros:

  • Integrated talent acquisition services with over 20 years of tech industry experience
  • Dedicated customer support available 24/7
  • Human-centric approach for genuine human connections
  • Risk-free EOR services, unlike co-employment models
  • Customized onboarding processes tailored to each employee's needs
  • Transparent pricing with no hidden costs
  • All-in-one solution for hiring, payroll, and remote team management
  • Over two decades of experience in payroll, EOR, and talent acquisition
  • The Cloud Platform is designed with input from real-life customers
  • Integrations with Expensify and BambooHR



Deel and Emerald both excel as international EORs, capable of helping you manage your global workforce with ease. Deel is an excellent choice for businesses seeking global payroll for remote teams and are comfortable navigating these processes themselves. On the other hand, Emerald is ideal for businesses looking to expand their operations globally and hire international teams with exceptional customer support.

It's not merely a matter of pros and cons; there's a larger point to consider here. In today's digital landscape, where human connection can sometimes be overlooked, Emerald brings a human element to your payroll, making it more reliable and engaging. Moreover, in times of crises, having access to a real human support network can be a lifesaver.

Don't compromise on your global expansion. Choose Emerald Technology to streamline your international hiring and achieve global success with confidence.

Ready to experience the Emerald Advantage? Get in touch now.

Cleo Coates

Joined Emerald in 2021 as a Digital Marketing Executive. Cleo is responsible for implementing Emerald's creative digital strategy across our website and social platforms.

End-to-end recruitment FAQ's

What’s the price difference between Deel and Emerald?

Deel starts at £435/m and Emerald starts at £499/m for a like-for-like EOR service. However, everything is an upcharge with Deel, so once you start adding multiple employees and services it can work out more expensive.


Who has the best customer support?

Deel only has email/message support, and has multiple negative reviews with regard to ghosting/ignoring clients. Emerald is a brick and mortar EOR with customer support answering the phones in multiple time zones across the globe.


Who has better integration with my tech stack?

Deel is a SaaS product so they have the edge on this. Although Emerald is launching its hybrid solution EVO in 2022, so the APIs and integrations will most likely follow.


Who has better executive talent search capabilities?

Deel just signed a deal with to integrate the Recruiter platform into the Deel ecosystem. The issue is that it’s basically a portal, you don’t get any real guidance or support and you’re still competing with everyone else using Recruiter. Emerald is a specialist talent acquisition partner with 20+ years of experience. They can beat out the competition by avoiding those portals all together and head hunting inactive talent. 


What locations do Emerald search, hire and payroll in?

We offer a limitless solution. We source, onboard and payroll employees in every region worldwide (except sanctioned countries.)


Who are Emerald’s customers?

We support Pre-IPO, VC or PE backed technology start-ups. We are a trusted partner to some of the most innovative and globally recognised technology companies since 2000.


How quickly can Emerald onboard employees?

We can compliantly onboard employees on average of just 24-72 hours.